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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping policy
- Sample orders: Shipping is paid by the buyer at the time of the sample order. Carrier and rate are calculated at checkout.
- Production run orders: Shipping method and carrier are confirmed at time of order. Domestic orders ship via USPS; international orders ship via DHL Express.
- Lead times: Samples ship within [7] business days of production completion. Production runs ship within [1–2] weeks of mockup approval.
- International: Buyer is responsible for any customs duties or import fees.
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